State Farm® Insurance Agent Geovanni Trujano

"We value the time you took to share your experience with Veronica! Customer satisfaction is what we strive to accomplish everyday. Please do not hesitate to reach out to us with any future concerns! "

"Le agradecemos mucho por compartir su experiencia. Nos alegra saber que Edgar fue de gran ayuda y resolvió su problema de manera amable. Valoramos mucho su comentario y estamos aquí para asistirte en lo que necesites. ¡Esperamos poder ayudarte de nuevo pronto!"

"Muchas gracias por tu reseña y por recomendar nuestros servicios al 100%. Nos alegra saber que el señor Hugo Ramírez te atendió de manera excelente en tu cotización. Nuestro objetivo es brindar un servicio satisfactorio y accesible en ambos idiomas. Si necesitas más ayuda en el futuro, no dudes en contactarnos."

"¡Hola! Agradecemos mucho tus palabras y la confianza que has depositado en nosotros. Nos alegra saber que nuestro equipo ha podido asistirte y ofrecerte el mejor servicio en tus pólizas de carro y casa. Tu satisfacción es nuestra prioridad. "

"Thank you so much for the fantastic review! We’re delighted to hear that you experienced great service and found our team friendly and helpful. Your recommendation means a lot to us, and we look forward to serving you again in the future. If you ever need assistance, don’t hesitate to reach out! "

"Thank you so much for your kind words, Elizabeth! We're thrilled to hear that Lucy provided you with such excellent support and made your insurance process easy. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience."

"Thank you so much for sharing your positive experience with Tony! We're thrilled to hear that he could help clarify your questions about the rate increase and monthly payments. His patience and support are truly appreciated, and we’ll make sure to pass along your kind words. "

"Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with Caren Hernandez. She truly is an asset to our team, and we appreciate your recommendation for home, life, or car insurance. If you have any further questions or need assistance, don't hesitate to reach out. "

"¡Muchas gracias por su reseña, Denice! Nos alegra saber que ha tenido una excelente experiencia con Caren Hernández. Su dedicación y capacidad para explicar las pólizas es muy valorada por nuestro equipo. Agradecemos su confianza y nos comprometemos a seguir brindándole el mejor servicio. "

"Thank you so much for your wonderful review! We’re thrilled to hear that Veronica was able to assist you with your vehicle’s insurance renewal process and make it a smooth experience. We pride ourselves on providing professional and hassle-free service, and it's great to know we hit the mark for you. We truly appreciate your recommendation!"

"Thank you so much for your positive feedback! We're thrilled to hear that Tony was able to assist you with your questions and make the necessary changes quickly. We appreciate your recommendation and look forward to serving you again in the future!"

"Muchas gracias por tu reseña. Nos alegra saber que Eduardo te brindó una atención excelente y que pudo ayudarte a solucionar tu problema. Tu satisfacción es nuestra prioridad. "

"Thank you, Evelyn, for the amazing review! Our team works hard to provide a great insurance experience in Rolling Meadows and we are thrilled to hear that you are happy with our services."

"Thank you so much for your kind words, Ed! We're thrilled to hear that Felix and Adilene were able to assist you effectively with your home insurance needs. It’s our goal to provide exceptional service, and we appreciate your recommendation. "

"Thank you for sharing your experience! We're so glad to hear that Seleny was able to assist you with adding your new vehicle to your policy. Her patience and dedication to finding the best rate for you truly embody our commitment to great customer service. We appreciate your recommendation and look forward to helping you again in the future!"

"Dear Angie Reyna, Thank you for bringing this to our attention. We acknowledge receiving your voicemail on October 2, 2024, regarding the cancellation of your policy. Although signatures are not required to cancel an auto policy, our team member Tony diligently attempted to reach out to you through various means, including two texts and two voicemails, to confirm cancellation directly from you. On October 9th, we left our final message confirming the cancellation of your policy as you requested on the original voicemail that you left on October 2. On October 23, 2024, Geovanni was successful in contacting you to address any concerns or issues, to which you disclosed your frustration and admitted to expressing your frustration in the previous voicemail. Geovanni attempted to assist and gather more information to potentially find a suitable solution for you. However, the communication was disrupted by inappropriate language directed towards him. You acknowledged that it was your mistake for leaving that cancellation request over voicemail and not calling us back. You then disconnect the call. Despite this, we made further attempts to reach out to you without success. Please know that your feedback is valued, and we strive to provide exceptional customer service. We regret any inconvenience caused and remain committed to assisting you to the best of our abilities. Management Team Trujano Insurance Agencies, Inc "

"Thank you for your wonderful review! We're so glad to hear that our team's positive attitude has made your experience enjoyable over the past 7+ years. Your loyalty means the world to us, and we're always here to ensure you receive the best service possible. "

"We appreciate your fantastic feedback! We’re thrilled to hear that Felix provided you with clear explanations and showed such patience. Our team strives to ensure every customer feels supported and informed. We appreciate your kind words and are here for you whenever you need assistance!"

"¡Muchas gracias por tu reseña! Nos alegra saber que recibiste una excelente atención de parte de la Srta. Lucy. Nuestro equipo se esfuerza por brindar el mejor servicio posible y comentarios como el tuyo son muy apreciados. "

"Thank you so much for your kind words! We're thrilled to hear that Caren has provided you with such exceptional support and service. Her patience and dedication truly set her apart, and we're so proud to have her on our team. Your appreciation means a lot to us, and we’re here to help you whenever you need it. Thank you for being a valued client!"

"Thank you for your wonderful review! We're delighted to hear that Ady made your insurance process easy and clear. Her kindness and expertise are truly assets to our team. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We're here to help!"

"Thank you so much for your kind words! We're delighted to hear that Seleny Arroyo was able to assist you with your billing questions and policy changes. Your recommendation means a lot to us, and we’re here to help whenever you need. Thanks again for choosing State Farm!"

"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. Our team works hard to meet our clients' needs, and your feedback means the world to us. We strive to maintain our high standards and provide the best service possible. We appreciate your support and look forward to assisting you again in the future!"